Privacy Policy

1. Data Controller

The data controller within the scope of the Personal Data Protection Law (KVKK) No. 6698 is:

2. Collected Data

The following personal data may be collected through our website:

• Identity information: Name, surname
• Contact information: Phone number, e-mail address
• Health information: Treatment request, complaint or diagnosis information (only voluntarily shared in appointment/contact forms)
• Technical data: IP address, browser type, visited pages, cookie data
• Communication history: Contact form messages, appointment requests

3. Method and Legal Basis of Data Collection

Your personal data is collected through the following ways:

• Contact and appointment forms on our website
• Phone, e-mail, or face-to-face meetings
• Cookies and analytical tools (Google Analytics 4)

Your data is processed within the scope of Article 5 of KVKK in line with your explicit consent, the establishment or performance of a contract, the fulfillment of our legal obligations, and our legitimate interests.

4. Purposes of Data Use

We use the personal data we collect for the following purposes:

• Carrying out appointment and patient registration procedures
• Providing information about our services
• Responding to your contact requests
• Ensuring and improving the technical functioning of the website
• Fulfilling legal obligations
• Promotional and marketing communication if you have explicit consent

5. Cookies

Our website uses cookies to improve the user experience. Cookies are small text files stored on your device by your web browser. The types of cookies we use:

• Strictly necessary cookies: Required for the basic functions of the site; cannot be disabled.
• Analytical cookies: Anonymous visitor statistics are collected via Google Analytics 4.
• Preference cookies: Used to remember your language and appearance preferences.

You can manage or disable cookies from your browser settings.

6. Data Transfer

Your personal data is not sold or rented to third parties except for legal obligations. It may be shared with domestic and foreign third parties in the following cases:

• Legal requests of authorized public institutions and organizations
• Website hosting, e-mail, and analytical service providers (only within the scope of service provision and confidentiality agreement)
• Lawyers/judicial authorities for the purpose of carrying out legal processes

7. Data Retention Period

Your personal data is deleted, destroyed, or anonymized when the purpose of processing ceases or the legal retention periods expire. Health data is protected for the legal retention periods required by relevant legislation.

8. Security Measures

We apply technical and administrative security measures to protect your personal data against unauthorized access, loss, or disclosure risks. Our website is protected by SSL/TLS encryption, and data is stored on secure servers.

9. Your Rights as a Data Subject

You have the following rights regarding your personal data within the scope of Article 11 of KVKK:

• To learn whether your personal data is processed
• To request information if it has been processed and to learn the purpose of processing
• To know the third parties to whom it is transferred domestically or abroad
• To request correction if it is incomplete or incorrectly processed
• To request deletion or destruction within the framework of Article 7 of the Law
• To object to the occurrence of a result against you by analyzing exclusively through automated systems
• To request compensation for damages in case of damage due to unlawful processing

10. Policy Updates

This Privacy Policy may be updated depending on legal regulations or changes to be made in our services. You can always access the current policy from this page. You will be notified in advance of significant changes.

11. Contact

For your questions about our privacy policy or the processing of your personal data:

• Email: info@rommer.com.tr
• Phone Number: 444 22 48
• Address: Odunluk, Akpınar Cd. no:13, 16110 Nilüfer/Bursa, Turkey